The cyber attack at Latitude Financial
Latitude Financial Services, which had previously been Coles Financial Services’ service provider, has told Coles Financial Services that the latest cyber issue that has harmed their firm may have compromised the data of Coles Credit Card holders from the past.
Coles has not been informed by Latitude regarding the specifics of the breach or the number of customers who may have been affected.
Latitude is currently reaching out to clients who were affected. We are aware that this cyber intrusion is cause for alarm.
Please visit the cyber incident information page on the website of Latitude, which can be found at Latitude Cyber Incident (latitudefinancial.com.au), for further information on the steps you may take to preserve the privacy of your personal information.
Coles Financial Services outsourced all of its credit card operations to Citibank in March of 2018. If you have any issues concerning your current Coles Mastercard,
please visit the page on our website titled “Contact us | Coles Credit Cards” that is dedicated to the Coles Financial Services contact centre.
Latitude Financial
We are sorry for the trouble and uncertainty that this cyber event has caused, and we express our regret that it occurred.
