Within Samsung.com, the B2B online store is a service that provides products and solutions, in addition to purchase advantages, all of which are geared on providing for the needs of small and medium-sized enterprises. (SMBs).
The online store that Samsung provides to businesses, known as Samsung B2B, takes a variety of different forms of payment, including invoice payments and payments made in installments. In addition, consumers are eligible to receive discounts on the total value of their purchases, special promotions that are only available to corporations, and expert technical assistance. In addition, consumers have the ability to purchase from Samsung Electronics’ extensive product catalog, which includes everything from televisions and monitors to air conditioners and refrigerators, as well as mobile items such as laptops, tablets, and mobile phones.
The first B2B online stores for Samsung Electronics were launched in October 2021 in the countries of Australia, France, Turkey, the United Kingdom, and the United States. Since that time, the service has undergone remarkable growth across Europe, Southeast Asia, and the Middle East, reaching an astonishing coverage of 30 countries in fewer than less than a year and a half.
According to Daniel Kang, Executive Vice President and Head of the D2C Center at Samsung Electronics, “the key elements that have contributed the most to the remarkable expansion of B2B online stores are open accessibility, a simple purchase process, and a variety of payment methods that are specialized for SMBs.” “Samsung will continue to expand and develop services in order to provide practical benefits and support for our SMB customers as we see the growth potential in the online B2B business globally,”
The monthly average of newly registered members throughout the globe has climbed by 100% compared to the same time last year, and the growth rate of sales on B2B online retailers has doubled as of the beginning of February this year.1 In light of these accomplishments, Samsung Electronics intends to expand its online B2B retail footprint even further in order to make the most of the benefits and services that are especially geared toward SMBs.