London, Uk, March 14 2024 – Today unveiled Oracle’s groundbreaking suite of generative AI capabilities within its Fusion Cloud Applications at Oracle CloudWorld in London on March 14, 2024. These new AI enhancements will transform business operations, driving efficiency and smarter decision-making across key sectors.
Oracle’s Fusion Cloud now integrates over 50 generative artificial intelligence (AI) use cases, powered by Oracle Cloud Infrastructure (OCI). Thousands of daily users provide feedback, enabling continuous improvement of the AI services.
Oracle designed its new AI capabilities to enhance processes in finance, supply chain, HR, sales, marketing, and customer service. For finance, AI offers predictive forecasts and insightful narratives, empowering financial professionals to make informed decisions. The supply chain features streamline procurement, using AI-generated product descriptions and supplier recommendations.
Human Capital Management (HCM) benefits from AI tools that improve recruitment and employee engagement. In customer service, Oracle’s Fusion Cloud Customer Experience (CX) uses AI for web chat summaries and personalized marketing recommendations, increasing customer engagement and conversions.
Oracle emphasizes customization and scalability with the Guided Journeys framework, allowing partners to tailor generative AI features to meet specific business needs.
Oracle’s robust OCI infrastructure powers these AI models, accelerating innovation. Key industry partnerships, like Cohere, expand Oracle’s AI ecosystem, enhancing its enterprise solutions.
Oracle’s Fusion Cloud AI innovations mark a transformative shift, empowering businesses to drive growth and efficiency through cutting-edge technology.