Omnichannel: Responding to Customer Demands in Challenging Times 2

April 27, 2023

Omnichannel: Responding to Customer Demands in Challenging Times

 

Inflation, recession, and apprehension.

The current economic climate creates difficult conditions for enterprises worldwide.

How can they sustain business growth now that consumer purchasing is more deliberate and conservative?

Participate in our live webinar,

“Unpacking Omnichannel: Meeting Customer Demands in Challenging Times,”

to discover how businesses can achieve efficiencies without sacrificing resilience and sustainability.

Obtain actionable guidance,

hear real-world examples, and pose your most pressing queries regarding adapting to economic uncertainty and sustaining growth.

What you’ll learn: how consumer trends have altered supply chain conversations and what’s next.

How businesses balance diverse supply chain and customer requirements

The most significant advancements in omnichannel delivery

Inflation, recession, and apprehension. The current economic climate creates difficult conditions for enterprises worldwide.

How can they sustain business growth now that consumer purchasing is more deliberate and conservative?

Participate in our live webinar, “Unpacking Omnichannel: Meeting Customer Demands in Challenging Times,”

to discover how businesses can achieve efficiencies without sacrificing resilience and sustainability.

Obtain actionable guidance, hear real-world examples,

and pose your most pressing queries regarding adapting to economic uncertainty and sustaining growth.

Can t make the live session?

We’ll be streaming it from Monday, 5 June, for a limited time.

Meet the speakers

chris
Omnichannel: Responding to Customer Demands in Challenging Times

Kirstin Mennell

Managing Director and Partner
Boston Consulting Group (BCG)

Kirstin currently leads Fashion & Luxury Operations for BCG across Europe,

and helps global brands and retailers unlock growth through business model evolution.

Dr. Christoph Tripp

Dr. Christoph Tripp

Professor of Distribution and Retail Logistics
Technical University of Nuremberg

Christoph is an expert, author, moderator, podcaster, speaker and trainer.

He specialises in the fields of distribution, logistics networks, consumer behaviour,

omnichannel logistics, outsourcing and process management in e-commerce, stationary retail and wholesale companies.

 

Omnichannel: Responding to Customer Demands in Challenging Times

Naud Frese

Head of E-Commerce Logistics,
Europe Maersk

With a strong customer solution focus and with extensive experience in supply chain management,

last-mile logistics and E-Commerce Fulfilment,

Naud is skilled in setting up strong customer relationships and co-creating new customer driven value propositions.

 

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