June 30, 2022


  • Product Director and Chief Risk Officer appointed
  • Investing more than £50m this year to grow financial services business

John Lewis Finance has made two senior leadership appointments to help lead our expansion into new trusted financial products and services.

Paul Dawson has joined John Lewis Finance in a newly created role of Product Director while Alison Verlander has joined the Partnership as the Chief Risk Officer .

Amir Goshtai, Director of John Lewis Financial Services said: “I’m really delighted to have Paul and Alison on board. They bring a wealth of experience to the business, and are joining at an exciting time as we accelerate the transformation and growth of our financial services business.

“Paul will lead and grow our digital product function, building feature teams to deliver disruptive products and experiences for our customers. Alison has a critical role in ensuring we grow our business in a sustainable way and uphold the highest standards in compliance and risk management.

This year we’re investing more than £50m to grow our financial services business.  We’re recruiting to increase the size of the John Lewis Finance team by a third; creating new products and services; and promoting our existing products, which span insurance, Partnership Card, point of sale credit, travel money and investments.

Paul Dawson co-founded Fluxx (now known as Magnetic), the UK’s largest independent product and service design and innovation agency. He has led teams to create products, experiences and propositions for numerous high profile brands as diverse as Lloyds Bank, eSure, Virgin Atlantic, Channel 4 and Argos.

Alison Verlander has worked across a diverse range of financial services firms over the last thirty years, from some of the UK’s top banks including TSB, RBS and Nationwide Building Society to small start ups. She has had a career in consulting as well as working at the FCA as a supervisor and advocate for consumers.

Paul Dawson, Product Director at John Lewis Finance, said: “This is such an amazing time to join the Partnership. There are so many opportunities right now to use the assets and resources at our disposal to create financial products and services that can play a meaningful role in peoples’ lives and are distinctively John Lewis.”

Alison Verlander, Chief Risk Officer at John Lewis Finance, said:“Growing the John Lewis Finances proposition to offer more great quality products and services in areas where trust really matters for customers is an exciting prospect. I am thrilled to be part of the team and support the sustainable growth of the Partnership.”