The Co-op Knightsfield transforming store in Welwyn Garden City. Located at Shoplands Parade, the convenience store now boasts a modernized look, enhanced services, and a wider range of products to better serve the local community. This store renovation marks a milestone in the retailer’s commitment to sustainability, customer experience, and community investment.
Improvements to Enhance Customer Experience
The store relaunch follows a major programme of improvements designed to meet evolving customer needs. Co-op Knightsfield now features expanded fresh produce sections, a variety of meal deals, and an array of Fairtrade and vegan options. Shoppers can enjoy freshly brewed beverages from the new Costa Coffee Express machine or pick up essentials using the upgraded self-service tills.
In addition to food and beverages, the store now offers convenient services like an Amazon Counter for parcel collections, PayPoint services, and an ATM. These enhancements aim to improve daily operations while providing value to the local community.
Store manager Laura Hardie stated, “The transformation is all about improving the experience for our customers. We’ve listened to feedback and introduced changes that truly benefit the community.”
Sustainability and Community Focus
The renovations emphasize Co-op Knightsfield’s dedication to sustainability. Electric vehicle charging points and soft plastics recycling facilities have been installed to support eco-friendly practices. Local suppliers, including the Harry Gow bakery, have also been prioritized to promote community-led programs and ethical retailing.
The convenience store’s investment aligns with Co-op’s broader social goals. By incorporating features that support both the environment and the local economy, the store transformation reflects the Co-op’s enduring commitment to being a member-owned business with a focus on social responsibility.
Convenient Shopping for All
The store’s opening hours, from 7am to 10pm daily, ensure accessibility for customers with busy schedules. Member-only savings and personalized offers through the Co-op Membership programme further enhance the value for shoppers. Discounts for Young Scot cardholders are also available, making the store a welcoming destination for young community members.
A Hub for the Local Community
Co-op Knightsfield is more than just a supermarket—it’s a hub for the Welwyn Garden City community. From supporting local employment to providing enhanced customer services, the store continues its tradition of ethical retailing and community support. Its transformation reflects decades of Co-op history while meeting the needs of modern shoppers.
The relaunch celebration highlighted the store’s mission to combine convenience, sustainability, and exceptional customer service. With features like an expanded product range, plant-based options, and improved convenience, Co-op Knightsfield is set to become a cornerstone of the community.
